Complaints to the RTL
Tracking member complaints from intake to the response of the Réseau de transport de Longueuil (RTL).
| Case | Member | Category | Received | Step | Due date | RTL ref. | Action |
|---|---|---|---|---|---|---|---|
| P-2026-0143 | Jean-Guy Pelletier Saint-Lambert | Safety – wheelchair securement | RTL response received (step 4 of 5) | Overdue by 6 days Inform the member | RTL-26-10001 | View complaint P-2026-0143 by Jean-Guy Pelletier | |
| P-2026-0144 | Marc-André Bélanger Brossard | Driver conduct | Under investigation (RTL) (step 3 of 5) | Overdue by 4 days RTL response expected | RTL-26-10008 | View complaint P-2026-0144 by Marc-André Bélanger | |
| P-2026-0150 | Robert Gagnon Boucherville | Inaccessible information | Received (step 1 of 5) | Overdue by 4 days Send to the RTL | Not sent | View complaint P-2026-0150 by Robert Gagnon |