Prototype – fictitious dataBranded in AUTAL’s colours exclusively for the presentation to AUTAL. Confidential – do not distribute. Do not enter any personal information.

Confidentiality notice

This prototype is branded in AUTAL’s colours exclusively for the presentation to AUTAL. Confidential – do not distribute. Fictitious data.

It belongs to Adssys: do not share it or distribute screenshots without permission. Do not enter any real personal information.

AUTALLongueuil paratransit users’ association
Français

Sophie TremblayCoordinator · Administrator

My account (FR)Sign out

Complaint P-2026-0150

Received Overdue

Inaccessible information · Robert Gagnon

Past due

Send to the RTL : due (4 days late).

Progress

  1. Receivedcurrent step
  2. Sent to the RTLupcoming
  3. Under investigation (RTL)upcoming
  4. RTL response receivedupcoming
  5. Member informed – closedupcoming

Summary

Member
Robert Gagnon (no. 1004) · prefers : Video relay service (VRS)
Category
Inaccessible information
Incident
, —
Trip
— → —
Received
· Email
Filed by
Sophie Tremblay, on behalf of the member
RTL reference
Not yet sent
Due date
Overdue
Send to the RTL
Assigned to
Sophie Tremblay

Description of events

The RTL schedule-change notice was an image-only PDF, unreadable by a screen reader, with no LSQ version.

Attachments

  • No attachments.

History

Oldest first.

  1. Complaint received

    · Sophie Tremblay

    Member's email received and filed.

Update the case

Shown on the RTL acknowledgement. For example: RTL-26-10234
Describe what was done. The note is dated and signed automatically.
Optional. PDF, image or Word document, 10 MB maximum.
For example: RTL written response. Helpful for screen reader users.