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AUTALLongueuil paratransit users’ association
Français

Sophie TremblayCoordinator · Administrator

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Complaint P-2026-0152

Received

Driver conduct · Denise Paquette

Progress

  1. Receivedcurrent step
  2. Sent to the RTLupcoming
  3. Under investigation (RTL)upcoming
  4. RTL response receivedupcoming
  5. Member informed – closedupcoming

Summary

Member
Denise Paquette (no. 1021) · prefers : Phone
Category
Driver conduct
Incident
, 12 h 10
Trip
Domicile, Saint-Lambert → Bureau d'AUTAL
Booking A-459301
Received
· In person
Filed by
Sophie Tremblay, on behalf of the member
RTL reference
Not yet sent
Due date

Send to the RTL
Assigned to
Sophie Tremblay

Description of events

The driver refused to assist the member to the door and made disrespectful remarks about the guide dog.

Attachments

  • No attachments.

History

Oldest first.

  1. Complaint received

    · Sophie Tremblay

    Member came to the office. Facts collected with them.

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