Complaint P-2026-0149
Sent to the RTL (step 2 of 5)
Vehicle no-show · Antoine Roy
Open in the AI assistant (case P-2026-0149)
Progress
- Received(completed)
- Sent to the RTL(current step)
- Under investigation (RTL)(upcoming)
- RTL response received(upcoming)
- Member informed – closed(upcoming)
Summary
- Member
- Antoine Roy (no. 1018) · prefers : Text message (SMS)
- Category
- Vehicle no-show
- Incident
- , 18 h 00
- Trip
- Cégep, Longueuil → Domicile, Brossard
Booking A-457233 - Received
- · Web form
- Filed by
- Julien Martel, on behalf of the member
- RTL reference
- RTL-26-11043
- Due date
RTL response expected- Assigned to
- Julien Martel
Description of events
The vehicle never showed up. The member waited outside for 50 minutes before calling dispatch.
Attachments
- No attachments.
History
Oldest first.
Complaint received
Web form received; member called back to complete the facts.
Sent to the RTL
Complaint sent to RTL customer service with the member's consent. Reference assigned: RTL-26-11043.